The new QM Process Library

Our satisfied customers have confirmed the correctness of this approach many times:

"We didn't have to reinvent the wheel, but could concentrate on our specific requirements - that saved us about 80% of time and money in defining the processes"

.... the result is - the QM Process Library

The QM Process Library is a standardized Best Practice Process Model of the international standard ISO 9001 modelled in BPMN 2.0 supporting especially the implementation of Process Oriented Quality Management. The processes shown here are highly customizable to the necessities of an enterprise in simple manner and integrable into the enterprises process model. Two versions are available:

• one language (German or English) for the SAP Signavio Process Manager

• multilingual (German and English, language changeable online) SAP Signavio Process Manager

• one language (German or English) for Software AG - ARIS

• multilingual (German and English, language changeable online) Software AG - ARIS

• one language (German or English) as BPMN 2.0 XML-export for BPMN 2.0 compatible systems

• multilanguage (German and English) as BPMN 2.0 XML-export for BPMN 2.0 compatible systems

In the English version we support british and american English in SAP Signavio alternatively, in ARIS we support American English.

Some of our successful examples:

With the QM Process Library we provide a tool developed by practitioners for practitioners that:

• saves the awful evaluation of necessary processes in the beginning of an Quality Management project

• provides a check for completeness for the planned QM process model

• describes how the ISO 9001 processes and functions can be implemented

• provides a huge amount of checklists and templates for Quality Management

• shows the internal and external process interfaces of the Quality Management

• provides process oriented support for the implementation of Quality Management systems

• addresses all process requirements of the ISO 9001 standard

• 50 linked process graphs from all ISO 9001 disciplines

• 17 interface diagrams for the ISO 9001 disciplines

• 5 process landscapes for the ISO 9001 process groups

• role descriptions

• checklists and templates to important topics of ISO 9001 linked to the respective process steps

• RACI matrix for the responsibilities

• best practice from the very beginning

• 80% time and cost savings in defining the QM processes (according to customer feedback)

• a process model tailored to the needs of the enterprise (avoiding the "reinvention of the wheel")

• integrable into each enterprise process model

• reduction of consulting spending

• quick wins in a mission critical project

 All content of the QM Process Library at one glance

Your Business is determined by your market, your entrepreneurial excellence and your uniqueness, hence the tight integration of QM processes and your specific business processes is not to be completely standardized (despite what others tell you - otherwise you would loose your competitive advantage). Thus our QM Process Library

• no compensation for the necessary ITSM implementation project (positive change in existing processes), but makes it much easier and saves money

• is no plug and play-solution, but has to be integrated into the processes of your enterprise - this is very simple

We standardize by means of our QM Process Library all QM processes, which are to be standardized in a wise manner - this gives the offered degree of details.

With immediate effect all new customers of our QM Process Library will have an everlasting access to our rapidly growing QM document archive. It contains:

• all QM checklists

• all templates

• all key performance indicators

• all other accompanying documents of the QM Process Library.

We provide ongoing new QM documents in this archive and want to ensure that all our customers always get all new QM documents even in case they have not been included in the QM Process Library at the moment of purchase.

Look and Feel (SAP Signavio Process Manager)

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Overview of the ISO 9001 Improvement Processes

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ISO 9001 Process Model - PDCA Cycle

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ISO 9001 Process Model - Audit Planning (Detail Process)

Look and Feel (ARIS)

Overview of the ISO 9001 Improvement Processes

ISO 9001 Process Model - PDCA Cycle

ISO 9001 Process Model - Audit Planning (Detail Process)

Price information (all prices excl. VAT, without Signavio respective ARIS licenses)