.... Best Practices of TQM ....



Multiply proven tools and processes of quality management (according to ISO 9001:2015) for immediate implementation as instant download


Save a huge amount of costs and spending for external consulting of your TQM - implementation by utilizing proven tools and detailed process descriptions like a lot of successful others too:


ISO 9001:2015 describes what to do, we demonstrate how to do ....


Utilize the required processes and tools even without external consulting


Click here for more details - ISO 9001:2015 processes of quality management

410 pages


50 processes

17 interface diagrams

17 RACI - matrices


€ 145.-


coming soon

Process Set of Quality Management according to ISO 9001:2015


  • Process index

  • Interface diagrams

  • Main information flows

  • Supplemental checklists for the implementation


Per process
  • Process designation

  • Process goal

  • Process responsible

  • Involved roles (RACI) including role descriptions

  • Process flow in BPMN 2.0

  • Detail description of the process steps



Click here for more details - ISO 9001:2015 templates for audits

4 templates


docx - Format


€ 29.-

Template Package Audit

Templates in the package
  • Audit Plan

  • Audit Planning (Audit Program)

  • Audit Protocol

  • Audit Report

These templates are editable in docx - format, thus you may adapt them to your personal requirements.


Check our free excerpt - ISO 9001:2015 templates for audits of the quality management

Jetzt kaufen

Editable ISO 9001:2015 Process Library for the Signavio Process Manager

Click here for more details about the ISO 9001:2015 Prozessbibliothek


Click the picture for the product description and the registration for a free test!

For all details about funcionality click here:


Gehe zur Detailseite der ITSM Prozessbibliothek


47 processes

12 interface diagrams

39 roles

RACI matrices

checklists and templates




Versions & Prices


The prices mentioned here are only valid for purchases via this portal and excluding VAT!


One language English € 1.290.-


Depending on the language setup of your Signavio workspace please select:


British English


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American English

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Multi-lingual English-German, leading language English  € 2.190.-


Depending on the language setup of your Signavio workspace please select:


British English-German


Buy now


British English-German


  Buy now


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All Prices excluding VAT (means VAT will be added during purchasing process as applicable according to local legislation), with the transaction you explicitly agree to the Business Terms of the TQM Shop.

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Immediately after the transaction you will be provided a printable, tax deductible invoice via PayPal and transferred to the download page automatically.

All our TQM templates come with a 60 day money back guarantee.

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These tools and process sets are based upon our well known ISO 9001:2015 Process Library. It describes the processes of Quality Management utilizing the market leading process management system Signavio Process Manager notated in BPMN 2.0, and derives from the experience of nearly 20 years of successful TQM project implementation.


Thus we want to provide you a process oriented guide through the complex topic of the ISO 9001:2015, that

  • saves the awful evaluation of necessary processes in the beginning of your TQM project

  • provides a check for completeness for your planned TQM process model

  • shows the internal and external process interfaces of Quality Management

accelerating your project remarkably and hence saving costs (especially external consulting costs).


The pupose of these tools and process sets is not provision of theoretical knowledge, but demonstrate the experience of numerous implementations of process oriented quality management. Practical relevance is the focus.



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