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The new ITSM Process Library

The successor of our multiply proven ITSM Process Library is a complete process model that takes into account the requirements of the new ITIL® 4 and ISO 20000 respective ISO 27000, but also depicts additional requirements for the efficient and economic management of IT organizations and supports them with numerous tools (role descriptions, checklists and templates). It makes starting an ITSM project significantly easier and can be used as a basis for certification according to ISO 20000. Furthermore it serves for validation of existing implementations. It is developed as multilingual solution (English, German), available for Signavio Process Manager.

Details and Downloads

ITSM Prozessbibliothek kostenlos testen ITSM Prozessbibliothek kostenlos testen
for Signavio Process Manager for Software AG ARIS

 Register free of cost and test the ITSM Process Library without obligation


ITSM Process Sets for immediate implementation

The knowledge from our ITSM Process Library documented: per ITSM discipline (strategy, design, transition, operation, continual improvement) one immediately implementable process set or all 5 as package with specially reduced price (20% discount) for instant download.

Details and Downloads

 ITIL ® 2011 Prozesssammlungen sofort downloaden


The new QM Process Library

The QM Process Library is the successor of our multiply proven ISO 9001:2015 Process Library, a complete process model according to ISO 9001 and can be used as basis for ISO 9001 certification. It is developed as multilingual solution (English, German), available for Signavio Process Manager and ARIS from Software AG as well.

Details and Downloads

ITSM Prozessbibliothek kostenlos testen ITSM Prozessbibliothek kostenlos testen
for Signavio Process Manager for Software AG ARIS

Register free of cost and test the QM Process Library without obligation


Signavio Process Manager

 Whether as additional tool for process design or the complete substitution of existing tools - the Signavio Process manager is the most intuitive collaborative process management tool on the market. Nobody started faster with process work!

Details and Downloads

Signavio Process Manager 30 Tage kostenlos und unverbindlich testen

Register free of cost and test the Signavio Process Manager for 30 days without obligation 


Software AG ARIS

ARIS is one of the world's market leading enterprise software solutions. It makes it possible to analyze and manage business processes and control IT infrastructures. The solution for all aspects of process work!

Details and Downloads

Signavio Process Manager 30 Tage kostenlos und unverbindlich testen

Register free of cost and test ARIS from Software AG for 30 days without obligation


ITIL® is a Registered Trademark of AXELOS Limited.

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