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.... Best Practices of ITSM ....

 

 

124 multiply proven processes of IT Service Management (according to ITIL® and ISO 20000) as editable Process Library for instant download

 

Version for Software AG ARIS

 

Under Construction

 

Our ITSM Process Library is not currently available for online purchase. Please drop a message to

sales(at)walter-abel.at to purchase your ITSM Process Library for ARIS

Click here for more details about the ITSM Process Library

 

Click the picture for more details and the registration for a free test!

 

124 processes

34 interface diagrams

55 tenderable roles

RACI-matrices

checklists and templates

 

Delivery as ARIS database

 


Versions & Prices

 

The prices mentioned here are only valid for purchases via this portal and excluding VAT!

 

One language English

€ 3.690.-

 

Buy now

 

Multi-lingual English-German

€ 5.490.-

 

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Download License Terms for the ITSM Process Library:

 

License Terms for the ITSM Process Library


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These process sets are based upon our well known ITSM Process Library. It describes the processes of IT Service Managements utilizing the market leading process management systems Signavio Process Manager respective Software AG ARIS notated in BPMN 2.0, and derives from the experience of more than 20 years of successful ITSM project implementation.

 

Thus we want to provide you a process oriented guide through the complex topic of IT Service Management, that

  • saves the awful evaluation of necessary processes in the beginning of your ITSM project

  • provides a check for completeness for your planned ITSM process model

  • shows the internal and external process interfaces of the IT Service Management

accelerating your project remarkably and hence saving costs (especially external consulting costs).

 

The purpose of these process sets is not provision of theoretical knowledge, but demonstrate the experience of numerous implementations of process oriented IT Service Managements from practice. From the ITSM standards' perspective all partial topics have more or less the same priority, but practice tells a different story. exactly according to this we designed our process library. Practical relevance is the focus.


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