.... Best Practices according to ITIL® 2011 ....
Your purchase respective
usage of contents from our ITSM Shop implies that you have read and accepted
these business terms.
1. Grant of License and Right of Ownership
The purchase of a product from our ITSM shop grants a non exclusiveand non transferable eternal right to use the process templates and tools provided by our ITSM Shop. The right of ownership for the process templates and tools purchased by you stays with Dipl.-Ing. Walter Abel Management Consulting.
2. Limited Usage
All process templates and tools may
be used solely for
company internal purposes. The usage of the process templates for the
purpose of consulting, trainings or management coaching is explicitly
3. Changes and Adaptions
You are authorized to
modify the process templates and tools according to your needs. The
inclusion of logos, further processing and adaption of the tools for company
internal purposes is explicitly allowed.
4. Prohibition of Proliferation
No process templates and
tools, in original or modified, may be offered, distributed or sold without
prior written permission of Dipl.-Ing. Walter Abel
Management Consulting, neither via data volumes, websites nor any other
medium. You may not transfer your right to use for any content from
Dipl.-Ing. Walter Abel Management Consulting to anybody without written
permission of Dipl.-Ing. Walter Abel Management Consulting.
There is no right for
restoration for contents
(process templates respective tools) once
ordered and paid.
6. Holder of Rights
Our products are provided "as seen", without liability of any kind, neither explicit nor implicit.
Dipl.-Ing. Walter Abel Management Consulting shall not in any case be liable whether in contract, tort, by reason of negligence or otherwise for any indirect, special or consequential damages, howsoever arising (including but not limited to loss of revenue or loss of anticipated profits) in connection with or arising out of the furnishing, functioning or use of the products or any item of service provided and shall not be liable for any other damages except as expressly provided in these Business Terms.
After the completion of the transaction Dipl.-Ing. Walter Abel Management Consulting is entitled to state the name of the customer on its web page.
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