Dipl.-Ing. Walter Abel Management Consulting - Processes, Performance, ITSM




Order for ITIL® 2011 Process Library


To have the order as easy as possible please perform the following steps:


Download our offer for the ITIL® 2011 Process Library. It contains besides the commercial offer the terms of use for the ITIL® 2011 Process Library and an order form, which you please fill in, have it signed on behalf of the company and send it back:

  • either via fax to +43 1 92912 66

  • or as scanned document in .pdf - format to sales@walter-abel.at.

After having received your order we provide you immediately the according invoice. Latest within the three business days after receipt of your payment you will get an email with the download link and your personal access data to the email address given by you.


Below you can download the parts of the contract separately also:


commercial offer

terms of use for the ITIL® 2011 Process Library

order form


We like to thank you for your interest and it is a pleasure for us to deliver a beneficial contribution to you and your company.