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QPR Metrics (formerly ScoreCard)

The balanced scorecard is a management concept that supports the realization of your company strategy by measurable actions. Balanced scorecards start with definition of company vision, mission and strategy. For them the critical success factors (fringe conditions that are mission critical for the successful realization of the strategy) are defined. Then the key measurements for goal setting and tracking according to the strategy througout the organization are defined. By this the balanced scorecard becomes a holistic measurement and tracking system that monitors all relevant aspects of activities within the organization in their relation to the company strategy. So the balanced scorecard supports strategic planning and the realization of plannings by goal setting and tracking throughout the complete organization creating common awareness about company wide goals and strategies.

Traditional performance measurement focusing on the figures of accounting is not sufficient, because it measures only a part of business activities results (viewing to the past). New perspectives of management information are needed to increase the efficiency of modern companies. Kaplan and Norton developed 4 perspectives for monitoring the success of a company:

• Financial perspective (improved company value from the view of shareholders)

• Customer perspective (achievment of strategic goals from the view of customers)

• Process perspective (optimizing the business critical processes)

• Innovation perspective (long range potential for improvement and adaptivity)

All advantages at one glance

• Balanced scorecards help to track the proper key measurements of strategic goal's achievement in all levels of the company's hierarchy

• Balanced scorecards provide management information "at one glance"

• Balanced scorecards create awareness for company goals and strategies in all levels of management and improve communication

• Balanced scorecards provide strategic feedback and foster strategic thinking

Balanced Scorecards reduce the amount of information to the real needed information  - manage with figures instead of elaborating figures !

Features

QPR Metrics is an intuitive tool with best in class functionality and easy to use user interface. You can:

• model company structures with any depth (cascaded scorecards)

• develop graphically the interdependencies of strategy, activities, critical success factors and key figures

• define and combine any key figures and measurements (calculation of key performance indicators)

• create a graphical representation of the interdependencies of the key performance indicators (automated correlation analysis)

• analyze historical data in graphical representation

• define reports freely

• create individual user profiles with dedicated access rights

• be notified via email in case a measurement becomes critical or input data are not provided (from other systems or manually)

• integrate QPR Metrics in your IT - environment (ODBC, SQL)

• access your data worldwide via web browser

• distribute the clients for design and data collection / analysis over inter-/intranet freely

• integrate the QPR Metrics into SAP Business Warehouse (without programming in SAP)

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Your benefits

• All relevant management information within one system, thus much less effort in reporting

• Drill - Down leads to details, thus reduced effort in information acquisition

• The whole management works with the same information, hence reduced effort in coordination

• Easy adaption in case of organizational changes, thus less adaption effort

• Automated publication without installation on client side, thus reduced effort in installation and operation (Total Cost of Ownership)

• With one time licensing creation of as many scorecards as you like, no additional costs as your scorecards grow

► Performance

     Management

QPR references

worldwide

► QPR Customers

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Last update 2012-03-03